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Additional
Bios
●HCH Board of Directors
●HCH Foundation Board
of Directors |
Leadership

Craig
B. James | President
& CEO
A former
president of two hospitals within the Mountain States Health Alliance
Hospital system: Norton Community Hospital, a 50-bed facility, and
Dickenson Community Hospital, which includes a skilled care nursing
facility in Clintwood, Virginia, Mr. James has more than 25 years
experience in hospital administration. Prior to his 3 years with the
hospital system, he was president and CEO of Person Memorial Hospital
of the Duke University System in Roxboro, NC. He also headed hospitals
in Tazewell, VA, and was Vice President of Operations at Caldwell
Memorial Hospital in Lenoir, NC, during his career.
Mr. James is a graduate of The University of North Carolina, Chapel
Hill with a Masters Degree in Public Health - Policy and
Administration. He also has a Bachelors of Science Degree in Business
Administration from Appalachian State University.

Mike
Daiken | Chief
Financial Officer
Before
joining Highlands-Cashiers Hospital, Mike Daiken was administrator/CFO
at District Memorial Hospital, a 25-bed critical access hospital in
Andrews, NC. Prior to that, he worked with Quorum Health Resources
Inc. in Arkansas for three years before becoming CFO/Administrator at
DeQuincy Memorial Hospital in DeQuincy, Louisiana.
Mike graduated with an accounting degree from McNeese State University
in Lake Charles, LA and recently completed the Masters Program in
Health Science and Business Administration at Western Carolina
University in Cullowhee.
Mandy Talley | Director of Human Resources & Volunteer Services
Mandy Talley, living in Highlands her entire life, joined the staff of Highlands-Cashiers Hospital in 2002 and quickly transitioned to a position in the Accounting Department, which she held for 4 years. In 2006, she was promoted to head the hospital’s Human Resources Department. She became a member of the hospital’s administrative team in July 2010. Prior to employment with the hospital, she also worked in a privately-owned physician practice.
Robin
Taylor | Executive
Director of the Foundation,
Director of Marketing
With 20 years of experience in health care philanthropy and marketing,
Robin T. Taylor came from Haywood Regional Medical Center in Haywood
County, NC where she served as the Director of Foundation and
Corporate Communications. She has a Bachelor of Arts Degree in
Journalism and Mass Communications from the University of Minnesota,
and has achieved and maintained her status as Certified Fund Raising
Executive (CFRE). Mrs. Taylor is a member of the Association of
Healthcare Philanthropy and the Carolinas Healthcare Public Relations
and Marketing Society. When Mrs. Taylor joined the staff at HCH she
said, “I am most proud and excited to be a part of this dynamic,
modern ‘small’ hospital, as well as its surrounding generous
communities, and I look forward to diligently working for the
continued success of Highlands-Cashiers Hospital!”

Eileen
Lipham |
RN, BBA, MHA, FACHE: Chief
Nursing
Officer
Lipham, who served as the Hospital’s interim Chief Nursing Officer from November to April 2010, brings 17 years experience in Hospital Administration, including ICU Nursing, Surgical, Rehabilitation, Laboratory, Radiology, Pharmacy, and Health and Fitness management to her new role. She received her bachelor’s degree in Nursing from Montreat College and then went on to receive her master’s degree in Healthcare Administration from the University of North Carolina at Chapel Hill. Lipham oversees the Acute Care, Emergency Care, and Surgical Services at the Hospital.

Ava Emory | ELC Chief Nursing Officer
A native of Macon County, Ava has more than 12 years experience in nursing and nursing management at Eckerd Living Center. As Chief Nursing officer of Eckerd Living Center, she currently oversees all Living Center nursing, activities, therapy, and social services, as well as the hospital’s environmental services and the hospital’s nutrition department. A 1999 graduate of Western Carolina University, she received a bachelor’s of science in nursing with an expanded focus on gerontology.

How
To Reach
Us:
Phone:
(828) 526-1200
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